REFUND POLICY

Welcome to our online store for single-seat sofas. To protect your consumer rights and clarify our refund procedures, we have established the following refund policy.

Order Processing
Orders enter the shipping and fulfillment stage once processing is completed on the day the order is placed. As items are shipped directly from warehouses within the United States, our logistics and after-sales processes are reliable and efficient.

Shipping Information
Once order processing is complete, items are typically delivered within two days. Actual delivery times may vary slightly based on location or logistics conditions, but we strive to ensure safe and timely delivery.

Return Policy
Customers may request a return within 30 days of receiving their order. Returned items must be unused, in their original packaging, and in a condition suitable for resale. Requests made outside this timeframe or that do not meet return criteria may not be accepted.

Refund Processing
Once a return request is approved and the returned item is received, the refund will be issued to your original payment account within three business days. Please note that the actual time it takes for funds to appear in your account may vary depending on the payment platform or bank’s processing speed.

Clearance Sale Information
Due to factors such as rising operating costs and sustained losses, we have decided to clear our existing inventory at a loss. This is a limited-time clearance event; stock is limited and available only while supplies last. Items may not be restocked in the future.

Thank you for your understanding and support. We remain committed to optimizing our service processes to provide you with a smoother, worry-free shopping experience.